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Policies

Bendigo and Adelaide Bank Group Privacy Policy

This policy contains important information about how we manage your personal information.

This includes:

  • The type of personal information we collect and hold;
  • The purposes for which we collect, hold, use and disclose personal information;
  • Disclosure overseas;
  • How to make a complaint;
  • Our contact details; and
  • How to access and correct personal information.

Credit Reporting Policy

This policy contains important information about how we manage your credit related personal information.

This includes:

  • The type of credit information we collect and hold;
  • The purposes for which we collect, hold, use and disclose credit related information;
  • How we exchange credit related information with credit reporting bodies;
  • How to access and correct credit related information; and
  • How to make a complaint.

Credit Reporting Statement of Notifiable Matters

This statement contains information about the credit reporting bodies we may disclose your personal information to and certain rights you have.

This includes:

  • How to access your credit eligibility information;
  • How to seek correction of your credit information or credit eligibility information; and
  • How to make a complaint.

Electronic Verification Terms And Conditions

The Adelaide Bank Electronic Verification Terms And Conditions allows us to verify your identity by using electronic tools and external data sources.

Adelaide Bank Credit Guide

The Credit Guide provides you with important information about Adelaide Bank as a lender.

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Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.
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