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Help & support

How can we help you?

Resolving a complaint

It's important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance. There are many ways to provide feedback to us:

Phone in Australia: 1300 652 220
Phone from overseas: +61 3 5445 0666


Financial abuse?

We have established a specialised team who can help you, or your authorised representative, regain control of your finances. Our staff will protect your confidentiality and safety at all times.

Closing an account

For assistance with closing an account please complete our online enquiry form.

For information on how to cancel or reduce the limit of your credit card accounts see below.

Scams are on the rise so it's never been more important to know how to spot a scam.

Call us

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.
© Copyright 2024 Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879