How can we help you?
Resolving a complaint
It's important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance. There are many ways to provide feedback to us:
We have established the Financial Assist Support Team (FAST) who can help you, or your authorised representative, regain control of your finances. Our staff will protect your confidentiality and safety at all times.