What is your name and current position?
Richard Sleep – Regional Manager, Broker Distribution – VIC, TAS, SA, NT, WA

How long have you been with Adelaide Bank?
I started with Adelaide Bank in August 2019, so a little over a year and a half.

Did the mortgage industry find you or did you find it?
Hmm, a bit of both really….! Prior to joining Adelaide Bank, I had been in Equity Markets through margin lending for close to 18 years and always loved being part of a third-party distribution model. When the opportunity came to join Adelaide Bank, build a high performing distribution team and be part of a growing business and industry - I jumped at the chance!

What makes Adelaide Bank different to other banks?

Well, I could put my sales hat on here and spend time talking about the great products, points of differentiation and service. However, it’s the authenticity of our people and culture that forms the foundations for Adelaide Bank’s success.

What’s something that might surprise people about Adelaide Bank?
The sheer level of growth that’s transpired in the last 2 years and the people who have made it what it is today.

What’s something about Adelaide Bank that surprised you?
The number of staff that have been with Adelaide Bank for more than 20 years. Wow, that’s only saying great things about our culture.

How has COVID changed the way the bank does business?
It’s certainly truncated the timeline of transitioning internal and external engagement ‘virtually’, though you can’t completely substitute the benefits of face-to-face interaction and collaboration and the world will naturally achieve the right balance which can only lead to improved customer outcomes.

Looking back on your career, what is your proudest achievement?
Making the shift to Adelaide Bank and having the opportunity to have a hand in building such an amazing distribution team for our brokers.

Looking back on your life, what is your proudest achievement?
Without doubt, being a father to my amazing kids - Lucas and Charlotte.

Finish this sentence - If I wasn’t Regional Manager, Broker Distribution I’d be a…
Financial Planner or Airline Pilot!