Q&A with Aaron Duncan
Welcome to Adelaide Bank’s get to know us series.
Aaron Duncan, our QLD based Business Development Manager, tells us about how the mortgage industry found him and how the COVID-19 pandemic has changed the way we do business.
What is your name and current position?
Aaron Duncan, Business Development Manager, Queensland.
How long have you been with Adelaide Bank?
I joined the bank in October 2018, so about two and a half years.
Did the mortgage industry find you or did you find it?
The mortgage industry found me. I was in a different role - within the finance industry - when I was headhunted and asked to become a Mortgage Broker. After overcoming the initial shock to the system of entering a new sector and learning new skills, I’ve never looked back!
What makes Adelaide Bank different to other banks?
The passion our team has for securing positive outcomes for our partners.
What’s something that might surprise people about Adelaide Bank?
The growth trajectory the Bank has been on over the last two years. The size of our team has doubled and whilst we are still only a relatively small team, we have been able to deliver some fantastic results for our partners.
What’s something about Adelaide Bank that surprised you?
How close knit the team is, despite being geographically so far apart. When I joined the Bank, everyone was so incredibly welcoming to the point where we all feel like family.
How has COVID-19 changed the way the bank does business?
It fast-tracked a number of projects and outcomes which have ultimately made dealing with Adelaide Bank more streamlined for our partners. We are also now hosting webinars more regularly for our brokers.
Looking back on your career, what is your proudest achievement?
One thing I absolutely love is helping people and there is one couple that stand out. After getting themselves into a bit of trouble financially, they ended up with an incredibly high interest rate. When I met with them, we established a plan to get them back on track. They eventually arrived at a point where we could halve their interest rate and save them more than $17,000 in interest payments per annum. It was life changing for them and it was great to be part of their journey.
Looking back on your life, what is your proudest achievement?
It may sound a little cliché, but it is definitely becoming a dad. It’s not the easiest job in the world at times, but it is certainly the most rewarding. I’ve loved watching my little boy developing his own little personality.
Finish this sentence - If I wasn’t a Business Development Manager, I’d be a...
Landscape photographer. There is something calming and relaxing about trying to capture the perfect shot of mother nature.