Upcoming changes that will impact customers
Previously, we advised you that your existing Adelaide Bank products and services will be transitioned to Bendigo Bank products and services. We can now confirm that this transition will take place between 9 p.m. (AEDT) on Friday 5 December 2025 and 9 p.m. (AEDT) on Sunday 7 December 2025.
It is important to note that you will not have access to your funds while the above transition period takes place. This includes ATM, EFTPOS and any online services such as online banking.
We’re making this important change as part of our commitment to improve and simplify our business. This will ensure we deliver you a better banking experience.
We are committed to keeping you informed every step of the way and making this transition as simple and easy for you as possible.
To understand how the changes being made as part of the transition impact you and your products and services, please refer to the communications we have sent you. Copies of the Changes Booklets we prepared and distributed in May 2025 and copies of the terms and conditions documents referred to in them are published below. Please keep in mind that some of the information included in the Changes Booklets or the terms and conditions documents may have been updated by the more recent communications sent to you. If you haven’t received printed copies of the documents published below, and you would like to, please contact us.
If you have any questions regarding the changes we are here to help. Please contact us on (08) 8201 9868 or email us at migration.careteam@bendigoadelaide.com.au
Changes booklets
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Changes Booklet for Cash Management Account and Term Depositspdf, 289 KB
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Bendigo Cash Management Account Terms and Conditions (15 May 2025)pdf, 6.6 MB
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Bendigo Cash Solutions Term Deposit Account Terms and Conditions (15 May 2025)pdf, 6.9 MB
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Bendigo Payment Facilities Terms and Conditions (15 May 2025)pdf, 585 KB
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Bendigo Bank Business Fees and Charges (15 May 2025)pdf, 538 KB
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Bendigo Bank Schedule of Fees, Charges and Transaction Account Rebates (15 May 2025)pdf, 367 KB
Cash, income and defensive investment options
Backed by the strength of Bendigo and Adelaide Bank Limited, Adelaide Bank Cash Solutions are available through financial planners, advisers, brokers and custodians.
