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Account authorisation

You can delegate secure access to your accounts via Online Banking. Read on to find out how.

As an account holder, you can delegate secure access to your account/s via Operators. Operators are then able to transact on the accounts they have been granted access to via Online Banking. Please note there is a form you need to complete before Operator access is authorised.

  • With your Operator/s in place, you can manage their activity online via the following controls:
  • Access control - control the access rights of your Operator/s down to an account and transaction level
  • Event alerting - opt to receive SMS or email alerts when an Operator performs certain activities
  • Session tracking - view an Operator's Online Banking session history to audit their activities.

Will authorised Operators see payees not related to the authorised account?

The payees list is always the list maintained by the person logged in, and is saved per user.All Operators with authorised Pay Anyone access will only see their own personal payee list when transacting on an account.

Information for Operators.

If you are an Operator, you can click on the ‘Other Account Access’ button to see the accounts you have access to. If you’re unable to view the account you are looking for, you need to confirm with the Account Holder that your access levels have been assigned in Online Banking.

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Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.
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