What is financial abuse?
Understanding financial abuse
We recognise that it may be difficult for you to seek assistance. If you feel you're in a financially abusive situation, please do not hesitate to speak to any member of our staff.
We have established the Financial Assist Support Team (FAST) who can help you, or your authorised representative, regain control of your finances. Our staff will protect your confidentiality and safety at all times.
Types of financial abuse
Financial abuse can come in the form of Elder, Domestic, Disability and/or Language/Cultural abuse.
This type of financial abuse can be subtle. A person gradually takes control over bank accounts and financial transactions. Domestic financial abuse can also be obvious, violent and threatening.
It may not be until after a relationship has ended that the customer realises that they are a victim of financial abuse.
This can lead to the person becoming a victim of financial abuse without their full understanding of the circumstances.