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Additional assistance*

If our team can't help you with financial abuse, or you would like more assistance, there are a number of external agencies you might like to contact. Here are their details.

A national family or domestic violence and sexual assault support service.
24 hours a day, 7 days a week.
Phone: 1800 737 732
Website: 1800RESPECT

Centrelink is an Australian Government Statutory Agency assisting people to become self-sufficient and supporting those in need.
For help in an emergency:
Phone: 132 850
Website: Department of Human Services

Provides crisis support and suicide prevention services
24 hours a day, 7 days a week.
Phone: 131 114
Website: Lifeline Australia

National Debt Hotline
You can talk on the phone to a financial counsellor from anywhere in Australia.
Hours: 9.30am - 4.30pm Mon-Fri
Phone: 1800 007 007
Website: National Debit Hotline

Community Legal Centre (CLC)
Community legal centres focus on helping people who don’t qualify for legal aid and mainly help people with civil and family law issues, like debt, family violence, tenancy, employment law and relationship breakdown.
Find your local CLC: National Association of Community Legal Centres

Family Relationship Advice Line
Information and advice on family relationship issues and parenting arrangements after separation.
8am-8pm Monday to Friday
10am-4pm Saturday.
Phone: 1800 050 321
Website: Family Relationship Advice Line

Women's Legal Services Australia
Provides face-to-face legal advice through outreach services and runs a partnership to provide family law advice through Family Relationship Centres. These websites have a 'search by postcode' function which directs clients to relevant local services.
Websites: Women's Legal Services Australia

Money Smart
You can get guidance on general financial matters, as well as specific information on protecting your money and yourself from financial abuse.
Website: Money Smart

Legal Aid - legal support
Can provide advice on intervention orders, family law and civil / credit and debt matters.
Website: Legal Aid

* We do not endorse or take responsibility or liability for the advice provided by the referral agencies.
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Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.
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