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Future changes that will impact you

In late 2025, we will be transitioning your current products to new equivalent products and services.

To assist in understanding these changes, we have prepared the below Changes Booklets which includes details about the changes and the new terms and conditions that will apply from the transition date.

If you have any questions regarding the changes we are here to help. Please contact us on (08) 8201 9866 or email us at migration.careteam@bendigoadelaide.com.au

If you have a general banking enquiry, please contact us on 1300 369 564

Changes Booklets

Note: The copy of the Payment Facilities Terms and Conditions included in the Changes Booklet was incorrectly dated 16 October 2025. The terms and conditions included were correct.

You must be familiar with the Terms and Conditions of Online Banking relevant to your account prior to using this service.

If you are unclear about any term or conditions, please call the phone number on your statement for assistance.

Please see our Privacy Policy page for more information on how we use and store your private data. To view this page, select it from the left hand navigation links.

Bendigo Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

© Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL/Australian Credit Licence 237879.

Online Banking is provided by Adelaide Bank, a division of Bendigo and Adelaide Bank Limited. The products and services on this website are only available to Australian residents and are subject to Australian law. To the extent permitted by law, the Bank does not accept liability for loss or damage to any person using or relying on information on this website or accessed through this website. If the Bank is liable despite this exclusion, the Bank limits its liability (to the extent permitted by law) to the resupply of such information. The Bank does not accept any liability for information on third-party websites linked to this website. You access and use those websites at your own risk.

Online Banking is provided by Adelaide Bank a division of Bendigo and Adelaide Bank Limited ABN 11 068 049 178. AFSL/Australian Credit Licence 237879.