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Online Banking

To register for a Personal Access Code to use Online Banking, obtain technical support, or if you have forgotten your Personal Access Code, call 13 22 20 (SA) or 1300 65 22 20 (outside SA).

Express Line (phone banking)

To register for Express Line, or if you have forgotten your Personal Access Code, call 13 22 20 (SA) or 1300 65 22 20 (outside Adelaide metro).

To do your banking by phone call (08) 8300 7000 or 1300 300 893 (outside Adelaide metro); 24 hours a day, 7 days a week.

Customer service

For the following enquiries please call 13 22 20 (within SA) or
1300 65 22 20 (outside SA) 7 days (Mon-Fri 8:00am - 8:00pm,
Sat 9.00am - 6.00pm & Sun 10:00am - 6:00pm):
  • Account and statement enquiries
  • Lost and stolen cards
  • Online Banking, registration and technical support
  • Personal loans and credit cards - new and existing
  • Home loans - new and existing
  • Business banking - New and existing
Outside Australia (International) +61 8 8300 6000

Money Market/Treasury

Money Market Private Clients1300 133 833
Within Adelaide Metro(08) 8300 6400
Outside Adelaide Metro1800 647 014

Shareholder enquiries

(Computershare Investor Services Pty Limited)1300 556 161 

Adelaide Bank Insurance Services

For all insurance quotes or enquiries call1300 557 155
Claims1300 550 194
Business Hours: 8.00am to 5.30pm

Outside Business Hours:
Monday to Friday 5.30pm to 8.00pm
Saturday and Sunday 10.00am to 6.00pm

Please call 13 22 20 (within SA) or 1300 65 22 20 (outside SA).
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