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Please check our system requirements page to ensure your system meets the minimum requirements to use Online Banking

Your contact details:
Email Address:
Salutation:
First Name:
Surname:
Phone Number:

Where are you currently accessing Online Banking from?
Work
Home
Branch

What can we help you with / what area would you like to comment on?
Online Banking Service
Enhancements to Online Banking Service
Troubleshooting
System Requirements
Security
General Comments

To assist us in answering your enquiry, where possible, provide the following information:

Date, time when the error occurred:
Date:
Time:

What type of Web browser and version are you using?
Microsoft Internet Explorer 6.x
Microsoft Internet Explorer 5.x
Microsoft Internet Explorer 4.x
Netscape 4.77 and above
Netscape 4.77 and below
Other Browser

What Operating System are you using?
Windows 95
Windows 98
Windows NT
Windows ME
Windows 2000
Windows XP
Mac OS 10.x and above
Mac OS 9.x and below
Linux
Other

Have you been able to access Online Banking before?
Yes
No

Who is your Internet Service Provider or Corporate Connection?
Corporate
ISP
Name/Homepage:

Please note that the Bank may reply to your enquiry by email.
It is possible that emails may pass through unsecured channels and therefore may be viewed by an unauthorised third party.

By sending us your enquiry via email, you acknowledge that you understand and accept this risk, and authorise the Bank to reply to your enquiry using the email address provided to us.

If you would prefer to phone the Bank with your enquiry please contact us on 13 22 20 (South Australia) 1300 65 22 20 (Interstate).

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