Frequently asked questions

Who is Adelaide Bank's share registrar?

Computershare Investor Services Pty Limited manages Adelaide Bank's share registry. Their contact details are:
Computershare Investor Services Pty Limited
Level 5
115 Grenfell Street
Adelaide SA 5000
or
GPO Box 1903
Adelaide SA 5001
Phone: 1300 556 161
Fax: (08) 8236 2305

What does Issuer Sponsored mean?

An Issuer Sponsored holding is maintained by the issuer of your shares. The issuer at the share registry maintains all details relating to your holding. Your Issuer Sponsored holdings can be identified by an 'I' at the start of your Shareholder Reference Number which is printed on your holding statement. When your shares are Issuer Sponsored, you are free to trade them through any broker without the need to move them around. You give your nominated broker permission to access your holding when you buy or sell.

What does Broker Sponsored mean?

If your shares are Broker Sponsored, you will have a Holder Identification Number (HIN) allocated to you. Your Shareholder Reference Number will be that HIN, prefixed with an 'X'.

I've changed my address, who should I advise?

For Issuer Sponsored shares: You will need to advise Computershare Investor Services Pty Limited in writing (the Share Registry). Your advice should include your name, shareholder number, old and new address, and signature. Notifications can be mailed or faxed to the Registry (see above for address/phone number). For security reasons, the Registry cannot accept change of address notifications over the phone.

For Broker Sponsored shares: You will need to notify your broker in writing of your change of address.

I want to be removed from the Annual Report mailing list.

To have your name removed from the Annual Report mailing list advise your Share Registry in writing, quoting your shareholder number, name and company if applicable. You will continue to receive all other correspondence, including notices of meetings and your dividend advice.

Where can I get more information about buying and selling shares?

Apart from your stockbroker, you may like to visit the Australian Stock Exchange website at www.asx.com.au This site provides a wealth of information as well as a broker referral service.