How do I access AnyPay?
Simply select the AnyPay tab from the main Online Banking window.
Account owners (e.g. not operators) can request an increase in the daily limit for AnyPay payments online by clicking on the Optional Daily Limit button within the AnyPay page.
For security purposes, the new daily limit will become available in Online Banking two banking days after the request of the new daily limit. Banking days include Saturdays, but not Sundays or public holidays. Once you have set a daily limit, and the two banking days have elapsed, you will have access to AnyPay.
How do I make an AnyPay payment?
Once you have activated AnyPay, you can then set up regular and future-dated payments by selecting the AnyPay tab option from the main window. Your list of payees will appear.
- Select the AnyPay tab within Online Banking.
- You can either "Add Payee" now and return to make the payment another time, or you can “Pay Payee” and have the choice of whether you wish to add this payment to your list for future use.
- Enter the details of the payment (Name, BSB, Account Number, Reference, Amount and Date).
- Choose frequency of payment, e.g. a regular weekly payment.
- Choose a date for the payment. If unchanged, the payment will debit the account immediately.
- Enter an amount.
- Once the payment is confirmed, you will be provided a receipt for your records.
What are the cut-off times for AnyPay payments?
- If your AnyPay payment is made before 4pm South Australian time on a banking day, your payment will be sent overnight.
- If your AnyPay payment is made after 4pm South Australian time on a banking day, your payment will be sent overnight on the following banking day. For example, payments made after 4pm on Friday will not be sent until after 4pm on the next banking day, e.g. overnight the following Monday.
- If your payment is not a future-dated payment (e.g. it is to be paid today), regardless of the cut-off time your account will be debited immediately.
The time when the funds will be deposited into the payee's account depends on the systems and policies of the payee's financial institution.
How much does it cost to use AnyPay?
This is dependent on what type of account you are making the transaction from. Call us to discuss.
What types of accounts can I make AnyPay payments to?
AnyPay payments can be made to only Australian bank accounts with a BSB and an account number.
Can I set AnyPay payments to specific frequencies?
You may choose from the following frequencies for AnyPay payments:
- Once only
- Weekly
- Fortnightly
- Monthly
- Quarterly
- Half yearly
- Annually
- Four weekly
- Two monthly
Can I set up future-dated AnyPay payments?
- AnyPay payments can be future-dated. These payments are debited at approximately 12 noon (South Australian time) on the selected date.
- If the future date selected is not a banking day, we will attempt to make the payment the preceding banking day.
- If there are insufficient funds in your account and/or your daily limit on the account is insufficient to make the AnyPay payment, the payment will not be made and an email will be forwarded to you notifying you of the failure.
- Banking days include Saturdays, but not Sundays or public holidays.
What if I accidentally enter the wrong amount for a payment I make?
Please take care to ensure you key in the correct amount for any payment you wish to make. Ultimately you're responsible for the payments you make, including the amount. If you have entered the wrong amount, you will need to contact the payee to recover any funds you may have overpaid.
How do I change the optional daily limit for AnyPay payments on my account/s?
Account owners (e.g. not operators) can request an increase in the daily limit for AnyPay payments online by clicking on the Daily Limit Usage button within the AnyPay page.
For security purposes, the new daily limit will become available in Online Banking two banking days after request of the new daily limit. Banking days include Saturdays, but not Sundays or public holidays.
To confirm these instructions, we will send you an email to the email address you have provided (see "Other Services" to update) and the email sender will be notice@anypay.com.au. This is to avoid email tracking software trying to detect emails being sent to customers.
I no longer wish to have access to AnyPay. What do I do?
You will need to set your daily limit to $0 for each account. This can be done via the "Daily Limit Usage" button within AnyPay.
For security purposes, the new daily limit will become available in Online Banking two banking days after request of the new daily limit. Banking days include Saturdays, but not Sundays or public holidays.
Will I lose my payee list if I reduce my AnyPay limit to zero?
No, the payee list will remain. You can at anytime manually delete your payee list entries.
If I remove my access to AnyPay, what happens to regular and future-dated payments I have set up?
Your daily limit must be greater than the amount scheduled to pay your future-dated payments.
How can operators on my accounts get access to AnyPay?
If you wish to provide operators linked to your accounts with AnyPay access, simply click on the "AnyPay Account Authorisation" option to authorise access. The newly added operators will need access to Online Banking, using their own Personal Access Code and Customer Number.
Will operators I have authorised to have AnyPay see payees not related to my business accounts?
The payees list is always the list maintained by the person logged on, and is saved per user. All customers with authorised AnyPay access will see their own payee list when transacting on an account. You may use the "Copy Payees" option within AnyPay to send your list of payees to other operators. This can save the need to re-enter the payee details where there is more than one operator managing the payments of the account.
To confirm these instructions, we will send you an email to the email address you have provided (see "Other Services" to update) and the email sender will be notice@anypay.com.au. This is to avoid email tracking software trying to detect emails being sent to customers.