What to expect when applying for a loan?


Working with a broker means you can choose to discuss your home loan requirements at a suitable time, in a location that’s convenient for you.

If you need, we can help you find a broker.

Contact us 

Speak to one of our staff or complete our enquiry form to discuss your lending options with us.

Phone-icon  1300 652 220
 Monday to Friday 8am-7:30pm (CST)
 Saturday 10am-6pm (CST)
Email-icon  Complete our enquiry form

What you’ll need to do

You’ll need to arrange an interview with a mortgage broker partnered with Adelaide Bank. Your broker will discuss your home loan needs, paying attention to the features that not only suit you now, but also in the future. You’ll need to provide information about your current situation and talk with your broker about your financial objectives.

Before you apply for a loan you’ll need to do some preparation.

You’ll need to:

  • know your gross annual income
  • know your income derived from any other sources
  • know your current assets, including estimated values
  • determine your current liabilities, including credit limits
  • establish the approximate value of any property offered as security
  • determine what you can afford – view our borrowing power calculator, or if you prefer your mortgage broker can guide you through this calculation
  • consider your preferred rate options – fixed or variable
  • consider if you want to borrow your loan fees in the loan amount
  • decide how you wish to access your funds
  • review your current home and contents insurance and update if required

arrow-left.gif Compare our products 

What you’ll need to do

When you apply for a loan you’ll need to:

  • provide evidence that you can afford the loan, such as income (e.g. pay slips) or rental income if applicable
  • complete personal identification requirements
  • provide a certificate of currency for building insurance
  • determine if you’d like to take out mortgage protection insurance
  • sign an application form
  • sign additional supporting forms as guided by your broker

What your broker will do

During the application process your broker will:

  • guide you through completing the application form
  • provide you with any other additional forms required to complete your application
  • advise you of supporting documentation requirements relating to your loan scenario
  • advise of fees and charges involved – see our fees and charges brochure for more information
  • estimate your Loan to Valuation Ratio (LVR) and advise if Lenders Mortgage Insurance (LMI) is required
  • package your application and supporting documentation and submit to us

What you’ll need to do

There isn’t anything you’ll specifically need to do during the approval process. Your broker will be in contact with you as soon as we have reviewed your application, and they’ll provide a pre-approval, a full approval, a credit decision or recommendations towards an approval.

What your broker will do

During the approval process your broker will:

  • ensure the complete loan application and supporting documentation have been provided to us for review
  • make you aware if a valuation will be arranged
  • advise you if Lenders Mortgage Insurance (LMI) is required
  • provide you with the assessment decision

To complete the loan settlement process, various mortgage loan documents will be prepared for you to read and sign. Once all the documentation is complete, the loan settlement can be arranged for you to receive the funds.

What you’ll need to do

You’ll need to:

  • consider obtaining independent legal advice before you sign any documents
  • read and sign all mortgage documentation
  • provide evidence of current building insurance prior to settlement
  • engage the services of a conveyancer, if required.

What your broker will do

Your broker is available to guide you through the settlement process and assist with any questions you may have. The preparation of mortgage loan documentation and coordination of the settlement process is facilitated by our appointed solicitors.  

The solicitors, in conjunction with us and your conveyancer, will:

  • prepare additional mortgage loan documentation
  • package the home loan contract, the mortgage loan documentation and any additional information you may require for settlement of your home loan
  • coordinate the settlement date
  • provide confirmation of when your funds are available.

Once finalised, we’ll send you a settlement letter, providing the loan details and repayments.

Once all that’s done, all that’s left it  to enjoy, whether it’s keys to your new home, adding to your investment portfolio or just moving across to a home loan that better suits your needs.