Contact us

 

Contact details

To report a lost or stolen card

Phone-icon

within Australia: 1300 652 220

Overseas: +61 8 8300 6000

 24 hours a day
7 days a week

To use Phone Banking (Express Line) for enquiries or transactions

 Phone-icon

1300 300 893

 24 hours a day
7 days a week

For general enquiries 

  • account and statement enquiries
  • Phone Banking registration
  • Online Banking registration and technical support
  • all other general enquiries
 Phone-icon

within Australia: 1300 652 220
overseas: +61 8 8300 6000

Mon to Fri 8am-8pm (CST)
Sat 9am-6pm (CST)
Sun 10am-6pm (CST)
Email-icon

complete our online enquiry form 

 24 hours a day
7 days a week

For assistance with financial hardship

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1300 650 259

Mon to Fri 8.30am-5pm(CST)
Email-icon complete our online enquiry form

   24 hours a day
7 days a week

To provide feedback or obtain help resolving a complaint

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 1300 361 911

overseas: +61 3 5485 7911

 Mon to Fri 8am-7pm (CST)
Email-icon

 complete our online feedback form

24 hours a day
7 days a week

Our company details

Adelaide Bank’s corporate, administration and support teams, processing centre, and customer contact and care are based in Adelaide. 

 BSB:     610-101
 SWIFT code: BENDAU3B
 Street address: 169 Pirie Street
Adelaide, South Australia 5000
 Postal address: GPO Box 1048
Adelaide, South Australia 5001
 ATM locator: Find your nearest ATM

Adelaide Bank is a division of Bendigo and Adelaide Bank Limited, ABN 11 068 049 178, Australian Credit Licence/AFSL 237879